Front

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.
Founding Year
2014
Headquarters
San Francisco
,
United States
Sector(s)
SaaS
Funding State
Pre-Seed
Seed
Series A
Series B+
Exited
Total Funding Amount
$204.52M
Funds that Investested

Battery Ventures

Global, technology-focused investment firm with offices in the U.S., Europe, and Israel. They practice a collaborative, research-focused style of investing and regularly make early, growth, and buyout investments in the same tech sector.
Pre-Seed
Seed
Series A
Series B+
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Sequoia Capital

Helps the daring build legendary companies, from idea to IPO and beyond.
Pre-Seed
Seed
Series A
Series B+
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Index Ventures

Fund based in London, San Francisco and Geneva, helping entrepreneurs turn bold ideas into transformative international businesses. Index covers every investment stage, from earliest seed through to explosive growth.
Pre-Seed
Seed
Series A
Series B+
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Khosla Ventures

Broadly, a venture we back offers one or more of the factors: 1. Significant technology or business model innovation 2. “Black Swan” ideas with significant upside or a significantly better mousetrap 3. Large markets, either existing or newly enabled by the innovation at hand 4. Short innovation cycles 5. Upfront risk
Pre-Seed
Seed
Series A
Series B+
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Palm Drive Capital

Invests in early-stage stage software companies that solve problems in developed and emerging markets. As global generalists, the firm has an analytical edge as they see similar business models applied to different geographies. The firm is based on the fundamental belief that innovators are everywhere.
Pre-Seed
Seed
Series A
Series B+
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Kima Ventures

Kima Ventures promotes the growth of startups, supporting them in the fastest and most effective ways.
Pre-Seed
Seed
Series A
Series B+
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Initialized Capital

Early-stage VC firm focused on helping software engineers and designers with their first seed checks.
Pre-Seed
Seed
Series A
Series B+
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Social Capital

Social Capital is a venture capital investment firm that partners with entrepreneurs at all stages
Pre-Seed
Seed
Series A
Series B+
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Vine Ventures

Vine Ventures is a NYC-based, early stage, software-focused venture capital fund that invests in the U.S., Latin America, and Israel. They have a single mandate - to help fledgling companies navigate the challenges of building generational businesses.
Pre-Seed
Seed
Series A
Series B+
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L.P.

Pre-Seed
Seed
Series A
Series B+
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Rough Draft Ventures

Rough Draft Ventures is a student-led team that funds technology-focused university entrepreneurs.
Pre-Seed
Seed
Series A
Series B+
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Point Nine

VC fund based in Germany that focuses on early-stage investments related to SaaS and digital marketplaces.
Pre-Seed
Seed
Series A
Series B+
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Slow Ventures

Invests in companies central to the technology industry and those on the edges of science, society, and culture.
Pre-Seed
Seed
Series A
Series B+
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Anthos Capital

Anthos is an investment firm focused on growth-stage private companies at the forefront of change.
Pre-Seed
Seed
Series A
Series B+
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Salesforce Ventures

For the most enterprising founders.
Pre-Seed
Seed
Series A
Series B+
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Caffeinated Capital

$50M seed-stage operator fund led by Raymond Tonsing. Thesis and stage agnostic firm. They typically partner with founders at the inception stage and invest throughout the life of the company.
Pre-Seed
Seed
Series A
Series B+
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Tribe Capital

Founded in 2018, Tribe Capital is a $1.6B+ AUM venture capital firm focused on using product and data science to engineer N-of-1 companies and investments.
Pre-Seed
Seed
Series A
Series B+
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Y Combinator

Twice a year YC invests $500,000 per company in a large number of startups. They work intensively with the companies for three months, to get them into the best possible shape and refine their pitch to investors. Each cycle culminates in Demo Day when the startups present their companies to a carefully selected, invite-only audience.
Pre-Seed
Seed
Series A
Series B+
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FundersClub

Both invests in companies and runs online fundraising processes on their site.
Pre-Seed
Seed
Series A
Series B+
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Uncork Capital

$500 million seed-stage venture firm that commits early, helps with the hard stuff, and sticks around.
Pre-Seed
Seed
Series A
Series B+
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Elad Gil

Elad Gil is an active angel investor and was the co-founder of Color Genomics and former vice president of Twitter.
Pre-Seed
Seed
Series A
Series B+
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Investors that Investested

Lachy Groom

Angel Investor, LGF
Before becoming an angel investor, Lachy was an early Stripe employee (#30), joining the company right out of high school. Ultimately became Head of Stripe Issuing, and previously led several product teams responsible for Stripe’s core payments, global expansion, and enterprise users as well as Stripe’s global business development and operations teams.
Pre-Seed
Seed
Series A
Series B+
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Dave Morin

Founder and Managing Partner, Offline Ventures
Dave is the Co-Founder & Managing Director of Offline Ventures. He was Founder & Partner Emeritus of Slow Ventures. He was the Co-Founder and CEO of Path which was acquired by Kakao in 2015. He co-founded Path with the mission of being a source of happiness, meaning, and connection through simplicity, quality, and privacy in technology and design. Path continues to serves tens of millions of people each month to this day.
Pre-Seed
Seed
Series A
Series B+
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Jonathan Abrams

Co-Founder & General Partner, 8-Bit Capital
Prior to co-founding 8-Bit Capital, Jonathan was the founder of the professional news discovery service Nuzzel, which was named one of the best apps of the year by Google Play, the New York Times, and Time Magazine. Jonathan was the founder of the pioneering social networking service Friendster, which inspired the modern social networking industry. Jonathan is the inventor of multiple fundamental patents on social networking which are now owned by Facebook. Previously, Jonathan was a software engineer at Netscape and Nortel. Jonathan is also a co-founder and Managing Partner of Founders Den, San Francisco’s favorite workspace and community for startups and investors, which has been home to many successful startups and top venture firms.
Pre-Seed
Seed
Series A
Series B+
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Elad Gil

Angel Investor, Elad Gil
Co-Founder and Chairman at Color Genomics. Was CEO of Color from 2013 to fall 2016. Investor or advisor to private companies such as AirBnB, Airtable, Anduril, Anchorage, Coinbase, dbt Labs, Deel, Figma, Flexport, Gitlab, Gusto, Instacart, Notion, Opendoor, OpenSea, PagerDuty, Pinterest, Retool, Samsara, Square, Stripe, TripActions. Previously, was the VP of Corporate Strategy at Twitter. Joined Twitter via the acquisition of MixerLabs, a company was co-founder and CEO of. MixerLabs ran GeoAPI, one of the early developer-centric platform infrastructure products.
Pre-Seed
Seed
Series A
Series B+
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Alexis Ohanian

Founder , Seven Seven Six
A tech founder, builder, and investor. He’s written a national bestselling book, Without Their Permission, and co-founded initialized capital and Reddit. In 2020, Alexis founded Seven Seven Six, a new software-enabled venture firm focused on people, culture, and community.
Pre-Seed
Seed
Series A
Series B+
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Garry Tan

Founder (Initialized Capital); Partner (Y Combinator), Y Combinator
A designer, engineer, and investor in early stage startups. Co-founder and managing partner of Initialized Capital, an early stage venture capital fund that was earliest in Coinbase and Instacart. Previously a partner at Y Combinator. Invested in and directly worked with over 600 companies in 5 years from the earliest possible stage.
Pre-Seed
Seed
Series A
Series B+
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Gil Dibner

, Angular Ventures
Pre-Seed
Seed
Series A
Series B+
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Arjun Sethi

Co-Founder, CEO, and Partner, Tribe Capital
Founder since 2005 and investor since 2007.
Pre-Seed
Seed
Series A
Series B+
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Jay Simons

General Partner, Bond
Jay has more than 15 years of experience in the software industry. Jay was the former president of Atlassian, an award-winning enterprise software company that helps teams collaborate, build software and serve their customers better; more than 43,000 large and small organizations – including Citigroup, eBay, Coca-Cola, Gilt Group, Proctor & Gamble, BMW, and NASA – use Atlassian’s tracking, collaboration, communication, service management, and development products to work smarter and deliver quality results on time. He began his career at Plumtree Software where he held a variety of senior marketing and sales roles. Significantly, Jay oversaw the company's expansion throughout Europe and the Asia Pacific. When Plumtree was acquired by BEA Systems in 2005, Jay became vice president of marketing for BEA Systems, which was later acquired by Oracle in 2008.
Pre-Seed
Seed
Series A
Series B+
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Neeraj Agrawal

General Partner, Battery Ventures
Neeraj, a prolific investor who has backed many high-profile, B2B software companies, joined Battery in 2000. He is a prominent industry thought leader on scaling cloud-software companies and, in 2015, introduced the “T2D3” growth metric for methodically growing SaaS enterprises. His team at Battery for many years released a widely read, annual (now quarterly) report on the state of the software industry, and each year Neeraj helps headline the annual, invite-only “CloudNY” conference for CEOs of breakout cloud and SaaS companies that Battery produces with partner Firstmark Capital. Neeraj is also behind the influential, annual Highest Rated Cloud-Computing Companies to Work For list, which Battery publishes with data supplied by Glassdoor, a former portfolio company.
Pre-Seed
Seed
Series A
Series B+
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Raymond Tonsing

Founder and Managing Partner, Caffeinated Capital
A San Francisco based venture capitalist and entrepreneur. Founder and Managing Director of Caffeinated Capital, an early stage venture capital firm. Specialties include Venture Capital, Growth Capital, Secondaries, Private Equity, Equity & Debt Financing.
Pre-Seed
Seed
Series A
Series B+
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Bryan Schreier

Partner, Sequoia Capital
I look for audacious authenticity. The audacious part is that it has to be a big idea that will truly make a difference in the world. But to me, authenticity is most important. Someone who understands a problem space better than anyone else will be the absolute best steward for their company. They’re never going to give up on their idea, and no one can compete with their instincts and commitment. My goal is to be a founder’s first call. That’s not something you can add to a term sheet. It has to be earned—through trust, delivery and being there when things are messy and hard. Real company-building is not glamorous work. I thrive on partnering with people who will make a dent in tomorrow—and on being there with whatever they need to maximize that dent.
Pre-Seed
Seed
Series A
Series B+
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Paul Graham

Founder, Y Combinator
Paul Graham is the author of On Lisp (1993), ANSI Common Lisp (1995), and Hackers & Painters (2004). In 1995, he and Robert Morris started Viaweb, the first SaaS company, which in 1998 became Yahoo Store. In 2002 he discovered a simple spam filtering algorithm that inspired the current generation of filters. He has an AB from Cornell and a PhD in Computer Science from Harvard.
Pre-Seed
Seed
Series A
Series B+
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Michael Seibel

Managing Director, Early Stage and Group Partner, Y Combinator
Previously a co-founder and CEO of Justin.tv from 2007 2011 and the co-founder and CEO of Socialcam in 2012. Graduated from Yale University with a bachelor's degree in political science.
Pre-Seed
Seed
Series A
Series B+
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Jeff Clavier

Founder and Managing Partner, Uncork Capital
Jeff Clavier is Founder and Managing Partner at Uncork Capital, a seed-stage venture firm in Palo Alto and San Francisco. He founded Uncork Capital in 2004 (then called SoftTech VC) to provide active support and capital for companies in their first 18 months of life. Jeff has helped numerous companies reach successful outcomes, including Fitbit (NYSE:FIT); Sendgrid (NYSE:SEND, Twilio); Eventbrite (NYSE:EB); Postmates (Uber); Poshmark (NASD:POSH). His current investments include ClassDojo, Vidyard, Shippo, Front, Usergems and MakersPlace.
Pre-Seed
Seed
Series A
Series B+
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