Cresta
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holliday Inn.
Founding Year
2017
Headquarters
Palo Alto
,
United States
Sector(s)
AI
Funding State
Pre-Seed
Seed
Series A
Series B+
Exited
Total Funding Amount
$156.00M
Funds that Investested
Sequoia Capital
Helps the daring build legendary companies, from idea to IPO and beyond.
Pre-Seed
Seed
Series A
Series B+
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Tiger Global Management
Aims to generate world-class investment returns over the long term in a way that makes our partners and portfolio companies proud, as they build a unique, global investment platform.
Pre-Seed
Seed
Series A
Series B+
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Greylock
Invests in entrepreneurs that focus on consumer, crypto, and enterprise software companies across all stages.
Pre-Seed
Seed
Series A
Series B+
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Ballistic Ventures
Built by and for cybersecurity startups and investors For over 35 years, our work in the field has granted us exclusive insights into the evolution of the cyber threat landscape. We believe that the most important action we can take today is to empower the world’s greatest cybersecurity entrepreneurs with our collective experience, network, and passion.
Pre-Seed
Seed
Series A
Series B+
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Investors that Investested
Ben Horowitz
Co-Founder and General Partner, Andreessen Horowitz
Prior to a16z, Ben was cofounder and CEO of Opsware (formerly Loudcloud), which was acquired by Hewlett-Packard for $1.6 billion in 2007, and was appointed vice president and general manager of Business Technology Optimization for Software at HP. Earlier, he was vice president and general manager of America Online’s E-commerce Platform division, where he oversaw development of the company’s flagship Shop@AOL service. Previously, Ben ran several product divisions at Netscape Communications. He also served as vice president of Netscape’s widely acclaimed Directory and Security product line. Before joining Netscape in July 1995, he held various senior product marketing positions at Lotus Development Corporation. Ben serves on the board of Anyscale, Caffeine, Databricks, Mayvenn, Medium, NationBuilder, Okta ($OKTA), Sisu, Tanium, TripActions, and UnitedMasters.
Pre-Seed
Seed
Series A
Series B+
Saam Motamedi
General Partner, Greylock
He partners with entrepreneurs at the seed and early stages who are focused on new opportunities in applied AI, cybersecurity, data and machine learning infrastructure, and SaaS. At Greylock, Saam has led investments in and sits on the board of security companies, and others in stealth; application companies; data & analytics companies, and infrastructure companies that are also still operating in stealth.
Pre-Seed
Seed
Series A
Series B+
John Curtius
Partner, Tiger Global Management
Led investments in private cloud software companies across stages. He also has a $10 billion public software portfolio.
Pre-Seed
Seed
Series A
Series B+
Round-focused Sheets
Geography-focused Sheets
Sector-focused Sheets